Our Story: Why We Do What We Do
Hi there! We are Jacinta & Nico
We’re the family behind Lavender Maid, a professional, boutique cleaning company based in Norfolk, VA. Our mission is simple but intentional: to bring peace and a sense of calm to busy families like ours.
As parents of three young children (& happy Pitbull owners!), we know firsthand how hard it can be to keep a home running smoothly while juggling work, family, and everything in between. That’s why we take pride in offering more than just a clean space — we offer reliable support, relief, and tangible help.
We often hear from clients that our services reduce tension in their home — that they feel lighter, calmer, and more connected as a family when they walk through the door.
Knowing our work makes a real difference is what keeps us going.
How It All Began
Lavender Maid started in October 2018, during a turning point in our lives. Two years into marriage with an 8 month old baby girl, we found ourselves needing to make some adjustments — as to put our family first.
Nico was already well established in his career with a local pest control company, and I yearned to stay home with our little girl a lot more than I was able to, working for someone else.
I had experience with home cleaning for others while in high school, so I decided to give it another go. What began as a simple idea quickly took off — and we never looked back.
Growing as a Family & a Business
In 2020, our second child was born via cesarean, and the world shifted. Can you say Toilet Paper? The timing made hiring new employees difficult, and I was recovering from delivery. It was then we made a bold decision: to have Nico come on board full time, and build the business together — as husband and wife, on our own terms.
I’ll admit, I was hesitant at first. We worried about how people would react to a male cleaner — but the pandemic pushed us out of our comfort zone, and it turned out to be one of the best decisions we’ve ever made. Nico not only proved every stereotype wrong — he’s become one of our most requested team members, and is vital in our approach and strategy and all things systems.
What We Believe
At Lavender Maid, we believe that a clean home is a form of self-care and respect and that every family deserves to feel supported in their space. As working parents ourselves, we know what it’s like to feel stretched thin — and we’re here to help others reclaim time, reduce stress, and feel more at ease in their homes.
We’re so grateful to serve the Norfolk, Hampton Roads community, and we consider it an honor to be invited into the homes of families who trust us to help make their lives a little lighter.
Thoughtful Products. Natural Touches. The Best Clean.
While we don’t exclusively use all-natural products, we’re intentional with every choice, prioritizing low-tox, pet-friendly, and family-conscious solutions whenever possible. We sometimes infuse natural touches like lavender essential oils to create a soothing, spa-like atmosphere — because we believe your space should feel as good as it looks.
That said, we also recognize that some situations require stronger solutions. When necessary, we use powerful disinfectants, including bleach, to ensure a truly deep clean.
If you have specific cleaning products you’d prefer we use in your home, we’re happy to accommodate — simply let us know in advance and place them in clear view on cleaning day.
Likewise, if you or anyone in your household has any allergies or sensitivities to scents or ingredients, please let us know so we can adjust accordingly.
Our goal is always the same: That you feel completely confident with the service you are getting, a sparkling home that’s both effective and mindful.
Many of our clients tell us their home feels lighter, more peaceful, and more connected after a visit — and that’s exactly why we love what we do.
Recent Comments